View
Support Engineer
Search for your job opening
Place name or zip code
Select a valid city or zip code
Number of hours
Education level
Featured
hit.title
- hit.employment.length ? hit.employment[0].title : null
- hit.location
- hit.maxSalary > 0 ? hit.salary : null hit.salaryPeriod
km
Didn't find a job opening that suits you? Please use an open application or contact us!
Support engineer: combining technical knowledge with customer focus
Are you technically savvy, communicative and get satisfaction from helping others? Then the position of Support Engineer is an excellent choice. At Euro Planit, we will help you find a challenging position in which you use your technical knowledge to support users, customers or colleagues with questions, malfunctions or system problems.
As a Support Engineer, you are the first point of contact for technical support. You analyse problems, think of solutions and ensure that systems, applications or machines continue to function optimally. You are indispensable in an organisation that depends on technology and continuity.
What does a Support Engineer do?
The exact duties of a Support Engineer depend on the industry you work in: IT, industrial engineering, mechanical engineering or automation. In all cases, you provide technical support: by phone, e-mail, via ticketing systems or on site.
You often work within a team with other engineers or service staff and interact with customers, suppliers and other internal departments. A Support Engineer ensures not only a quick solution, but also satisfied users.
Common tasks:
- Supporting customers or colleagues with technical problems
- Analysing and recording malfunctions and incidents
- Resolving first- and second-line support questions
- Installing, testing and configuring systems or software
- Maintaining documentation, manuals and user instructions
- Thinking along about structural improvements in products or processes
- Transferring complex problems to specialists or developers
- In some functions: on-site support for installation or training
What sectors can you work in?
The Support Engineer role is broadly applicable and occurs in a variety of sectors. Euro Planit mediates engineers for companies in such areas as:
- Industrial automation and mechanical engineering
- ICT and software development
- Energy and electrical engineering
- High-tech and R&D environments
- Installation technology and building automation
- Production and process industry
At many of our clients, you work with modern systems, equipment or software, where technical support is essential for customers or internal users. Whether you prefer to work in a technical office or on site at customers: we will find the right match.
What do you need as a Support Engineer?
A Support Engineer combines technical knowledge with problem-solving skills and customer orientation. You move quickly, know how to distinguish main issues from side issues and communicate clearly; even under pressure.
Important skills and qualifications
- Completed mbo or hbo education in a technical field (such as ICT, electrical engineering, mechanical engineering or industrial automation)
- Technical insight and experience with systems, hardware or software
- Good command of Dutch and English (oral and written)
- Customer-oriented and solution-oriented attitude
- Experience with ticket or support systems is an advantage
- Communicative and stress-resistant
- Independent, eager to learn and accurate
Do you have experience as a helpdesk employee, service engineer or support employee and would you like to make a step towards higher-level technical support? Then the position of Support Engineer is a great next step.
Advancement opportunities in technical support
The Support Engineer position offers many opportunities to develop yourself further. Depending on your interests, you can progress into:
- Technical consultant or product specialist
- Service manager or support team leader
- Application manager or system administrator
- Software tester or QA engineer
- Customer success engineer or field engineer
At Euro Planit, you can attend training courses or obtain certificates such as ITIL, Microsoft, Cisco or Siemens certification through your client, depending on the industry.
Working as a Support Engineer via Euro Planit
Euro Planit specialises in mediating technical talent. We not only help you find a suitable job, but also guide you personally throughout the entire process. We listen to your wishes, look at your experience and ensure a position in which you can develop.
What we offer you:
- Vacancies at top technical companies in your region
- Personal coaching and career advice
- Training and certification opportunities
- Competitive salary and good terms of employment
- Chance of a permanent position with good performance
- Correct payment and transparent communication
Our offices are ready to help you further as a Support Engineer in engineering or ICT.
Ready for your next step as a Support Engineer?
Are you technically skilled, service-oriented and looking for a varied job with future prospects? Then register today at Euro Planit. We continuously have vacancies for Support Engineers in various technical sectors.
View our current vacancies or contact us directly for an introduction. Together, we will find a position that matches your knowledge, personality and ambition.