Are you a real regulator with technical insight, someone who keeps an overview and likes to get to work? For a leading manufacturing company in the Achterhoek region, we are looking for a Service Support Employee (Head of Workshop) who can pull the strings from A to Z. You will join a close-knit team in an innovative and traditional working environment. No two days are the same: from planning and customer contact to quality control and team coordination - your role is crucial. Sounds like your next step? Then read on!
What does this job vacancy entail exactly?
Here, we provide you with as much detailed information as possible about the vacancy:
What are you going to do?
As Head of Workshop, you are the hub of the service department. You act as the first point of contact for customers and colleagues, ensuring smooth planning and execution of all work.
- You take on repair requests and coordinate progress with customers.
- You draw up clear, tailor-made quotations.
- You divide the work among the technicians and monitor progress and quality.
- You liaise with external parties such as suppliers, inspection bodies and paint shops.
- You work closely with the new construction department in order to coordinate the work properly.
- You process hours, manage stock and prepare invoices.
- You will eventually join the breakdown service.
Who are you?
You are someone with technical insight and organisational talent. You like to get to work, can switch gear well and know how to motivate others.
- MBO education level 3 or 4 (e.g. Metal, Automotive, Commercial Vehicles or Agricultural Engineering).
- Affinity with and/or experience in the manufacturing industry.
- Experience in managing a team is a plus.
- Familiarity with ERP systems is a plus.
- You are proficient in MS Office (Word, Excel, Outlook) and communicate fluently in Dutch. English and German are a plus.
- You like structure, can change gear quickly and remain calm under pressure.
What do we offer?
You will work at a technically strong, healthy company that has been providing high-quality customised solutions for decades. There is an informal working atmosphere where there is room for own initiative and development.
- Versatile, independent position within a close-knit team.
- Good working atmosphere with short communication lines.
- Competitive salary and attractive fringe benefits.
- Modern facilities and high-quality tools
- Opportunity for training and advancement
- Stability and security at a leading company in the region.
About the client
Our client is a renowned technical manufacturing company in the Achterhoek region with a strong focus on customisation, innovation and quality. With over 100 employees, they combine traditional craftsmanship with modern technology. The atmosphere here is down-to-earth and collegial; you are given the space to be yourself and to get the best out of yourself.